All the requests are answered within 24 hours on working days.
While making a request be so kind to provide as much information as you can in order to process it in the most efficient and fastest manner.
Usually we need to know the tour or services of your interest, number of persons, dates, category of hotels, if guide services will be needed, the language, if catering will be needed and all the other details that might be important for realisation of the services.